30+ Years in Business and Still Going Strong!
ChelseaMarket.ca began operations in May, 1986, in the unique and upscale neighborhood of Kitchener-Waterloo, Ontario called Belmont Village. From this relatively high traffic, high profile location, the business became known for providing a friendly atmosphere and a wide range of high quality natural foods, vitamins and supplements as well as certified organic produce and meats to its discerning customers. The store focused on offering excellent quality natural and organic products, at competitive prices, with experienced and reliable service to its loyal customers and the business prospered.
The store has always been operated on the premise that proper nutrition is the key to health and happiness. The founders have always promoted wellness by offering the best natural and organic foods, vitamins and supplements to their customers and by providing a positive shopping experience supported by knowledgeable staff.
Product Selection & Customer Service
The store has always been considered to be a “pioneer” in the local health food industry and is still a mainstay in Belmont Village today. Since the business’ inception, the founders realized the importance of staying current and informed on new developments and products in the natural products industry. Unquestionably, this has contributed to the longevity of the business. The company has specialized in natural and organic products and carries an impressive selection of organic foods, vitamins & supplements and natural personal care & beauty items. The founders have prided themselves on offering “something for everyone“, including dried goods, grocery items, dairy, fresh fruits and vegetables, meats, other vegetarian, vegan, GMO and gluten-free products.
The business historically enjoyed a good customer mix of young and old, male and female. It was able to develop a loyal following of customers who consistently shopped at the store, as well as new customers who discovered what the unique little shop had to offer. Over the years, the founders established excellent relationships with many suppliers, in particular focusing on Canadian producers and distributors and with natural and organic organizations. This enabled them to provide an impressive diversity of quality vitamins, supplements, bulk foods and specialty grocery items that they offered to their customers at competitive prices.
Passionate Market Innovators Since 1986
The founders of ChelseaMarket.ca are passionate about the importance of proper nutrition and the impact of nutrition on health and wellness. They established the business with the idea of empowering their community with the products and knowledge needed for a healthy lifestyle by offering a wide range of organic and natural health foods and supplements. They believe that as well as offering an excellent product assortment to their customers, it is also particularly important to offer a friendly and informative shopping atmosphere. As such, they focus much of their efforts on hiring excellent, friendly and health-conscious staff. They also ensure that their staff is extremely well educated and trained. This has ensured excellent service for their customers and has propelled the company forward to its current status as a market leader in the Canadian retail natural products industry.
Phyllis & Greg Sprout Continue The Tradition
Greg Sprout has been involved in the natural foods industry since 1986. Along with his wife, Phyllis, they founded one of the oldest, largest and most respected online gourmet food manufacturers and distributors in North America with more than 1,200 “hard-to-find” specialty items. He helped build a thriving retail division (where they offered these products to consumers directly) and a very successful wholesale division (where specialty retailers such as gourmet shops, gift shops and gift basket packers) could also purchase these items for re-sale.
In 2015, he and Phyllis acquired what is now ChelseaMarket.ca, one of Canada’s leading online retailers of natural products. Greg specializes in the grocery side of the business, overseeing all of the company’s buying and operations for meat & poultry, produce, bakery, dairy and grocery items. He has an incredible passion for fine foods and enjoys nothing more than touring the production facilities of a potential new food supplier and discovering the overwhelming commitment to excellence that each artisanal producer possesses.
Greg holds a B.B.A. in Marketing from Wilfrid Laurier University and an M.B.A. in Entrepreneurial Studies from York University. He lives in Waterloo, ON with Phyllis and their six kids.
After a distinguished career in the high-tech / computer industry, Phyllis Sprout co-founded one of the oldest, largest and most respected online gourmet food manufacturers and distributors in North America with more than 1,200 “hard-to-find” specialty items. She was responsible for all Finance & Administration, Computer Systems & Support, Process Development, Information Management and Quality Control and was instrumental in achieving widespread distribution of the company’s products across North America.
In 2015, she and Greg acquired what is now ChelseaMarket.ca, one of Canada’s leading online retailers of natural products. Phyllis specializes in the natural health care side of the business, overseeing all of the company’s buying and operations for vitamins, supplements and personal care products. She is fulfilling her lifelong passion of helping ChelseaMarket.ca’s customers with natural remedies and healthy living and finding alternative holistic health solutions for their health problems.
Phyllis holds a B.Sc. in Pharmacology from University of Toronto and an M.B.A. in Finance from York University. She lives in Waterloo, ON with Greg and their six kids.
ChelseaMarket.ca: A True “Family Business”
Phyllis and Greg have always put their family above all else. They have been deeply blessed to have six children, all of whom are involved in the family business in one way or another.
Courtney, Connor, Bailey, Galen, Chelsea and Regan have all worked tirelessly to build the family business. They each bring their own unique skill sets, experience, formal education and insight to the business. From business planning & strategy formulation, marketing & promotion, customer service & sales support as well as doing many of the more mundane aspects of the operation such as store maintenance and renovations, they literally “do it all“.
Without their love and unending support, ChelseaMarket.ca simply would not exist.