Primary Shipping Terms & Conditions:
- FREE economy shipping on orders of $75 CAD or more (before taxes and shipping) in Canada excluding remote & difficult to serve locations (see more information below)
- Orders below $75 are subject to a $5.95 economy shipping fee.
- All orders require 1-3 business days of processing time unless otherwise noted on the product page.
- Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and bulk of the order. You will always be contacted before any such charge is added to your invoice total.
Difficult To Serve Locations:
These are certain locations which may incur additional delivery time and may be less frequently served by our delivery partners. Orders shipping to these locations are eligible for free economy shipping on orders valued over $99 CAD. Orders below $99 CAD are subject to a $19.99 shipping fee. "Difficult to serve locations" are those with postal codes beginning in A0, B0, C0, X0 and Y0 which are not considered an "Air Stage Location" by Canada Post. If, you are shipping to a postal code beginning in A0, B0, C0, X0 and Y0 which is confirmed to be a remote or "Air Stage Location" (see below for full list of remote postal codes), then your order will be subject to remote locations shipping charges, as outlined below
* Orders may qualify for additional shipping charges depending on the size and bulk of the order. You will always be contacted before any such charge is added. We are currently unable to accept returns from these select locations. If you have a problem with your order, please respond to any of your order update emails or contact us at firstname.lastname@example.org. Our Customer Care Associates will be happy to help!
Remote Locations excluded from Free Shipping*
Most remote locations are locations that Canada Post refers to as "Air Stage Locations" - locations where mail must be airlifted more than 6 months of the year. Click here for a full list of postal codes ineligible for free economy shipping*. Well.ca charges the following shipping charges on orders to remote locations:
- $29.99 shipping for orders under $99.99
- $49.99 shipping for orders between $100 and $249.99
- $74.99 shipping for orders between $250-499.99
- $99.99 shipping for orders between $500 and $749.99
- $149.99 shipping for orders between $750 and $999.99
- $199.99 shipping for orders of $1000+
All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping, unless otherwise noted on the product page of the item(s) you've ordered.
Please note that the “Shipping Time” quoted in checkout does not include “Processing Time”.
Chelseamarket.ca provides one shipping option - Economy Shipping via multiple carriers. Please note that your order will be subject to 1-3 business days of processing time in our warehouse before it ships, unless otherwise noted on the product page.
Our standard Economy Shipping is free in Canada (excluding remote & difficult to serve locations) when your pre-tax order value is over $75. Economy Shipping will deliver your package using standard shipping methods. Orders below $75 are subject to a $5.95 shipping fee. Chelseamarket.ca ships using multiple delivery partners. A carrier will be assigned to your order at time of shipping.