1. Shop Online and Save Money
ChelseaMarket.ca is one of the world's largest online stores for natural products. We have been in business since 1986 in Kitchener-Waterloo, ON. Browse our site and you'll find hundreds of the world’s top brands and thousands of brand name products that you may also find at traditional health food stores and natural pharmacies. However, you’ll quickly notice one important difference: Our prices are significantly lower than many of our competitors. We also offer weekly special price promotions on a wide range of amazing products.
2. Free or Discounted Shipping
Every ChelseaMarket.ca order is eligible to receive discounted or free shipping! In general, the more products that you add to your cart, the greater the likelihood that you will receive free shipping. In some cases you’ll even find that ordering one product alone may result in free shipping.
We encourage you to experiment with different product combinations in order to find the best value, and even to share your cart with others! We believe that ChelseaMarket.ca is among the world's leaders in bringing the best overall value in natural products to our customers.
3. We’ve Done the Natural Products Homework
We scour the globe sourcing the very best natural products that are available anywhere. We partner with only the most respectable, established manufacturers, brokers and distributors that offer the best products.
We follow a rigid Product Assessment Process that ensures that the items that we offer meet or exceed the high standards that we require. You can purchase online from ChelseaMarket.ca and be fully confident that the products that you’re getting are completely safe for you and your family.
4. We’ve Been in Business Since 1986
Our industry has changed dramatically since 1986 and we’ve had a “front row seat” for all of it. Over the past 30+ years, we’ve learned who the best and most reliable suppliers are. We’ve negotiated the best possible discounts with these suppliers and we pass those savings on to you.
We’ve established systems, controls, processes and procedures that ensure that your online buying experience is fully satisfactory. We’ve developed a team of seasoned professionals who know our business and our industry from the ground up. When you place your order on ChelseaMarket.ca, you can be assured that your full satisfaction is 100% guaranteed.
After all, we’ve been doing this a long time!
5. Outstanding Customer Service
One of the ways that we can offer such low prices is by automating our ordering process. While our Customer Service Associates don't actually take orders, they do offer awesome Customer Service during our standard business operating hours. (Of course, nobody's perfect. We may get quite busy at times, so we may ask for a little patience. It's in our best intentions to always do our very best to take care of things promptly, efficiently and courteously - we believe that this is what you deserve!)
6. Commitment to Personal Privacy and Security
Personal privacy is critically important to us. ChelseaMarket.ca has never sold, leased or shared any customer information with third any parties, nor will we ever do so. Your personal information remains entirely confidential. As well, we use state-of-the-art encryption to ensure that your personal information is never compromised.
7. We Minimize Our Packaging
When you shop at ChelseaMarket.ca, you're part of a highly efficient, packaging-minimizing, environmentally-friendly shipping solution. We use 100% post-consumer recycled paper for most of our shipping boxes. Our bubble wrap and packing popcorn are recyclable, and we recycle virtually all packing materials that we receive from our suppliers. We do all of this in the interest of a healthier, more sustainable planet.
8. Honest and Authentic Customer Product Reviews
Unlike some retailers that display third-party reviews, all of our reviews are written by ChelseaMarket.ca customers. In order to write a review, you must have previously ordered the product from ChelseaMarket.ca. This ensures that you receive honest and candid reviews, thereby helping you make a more informed buying decision.
9. Assurance of Freshness With Expiration Dates
With our state-of-the-art inventory control systems and the uber-efficient online supply channel that we have developed with many of our suppliers, we have one of the highest product turnover rates in the industry. As a result, ChelseaMarket.ca is able to offer you the freshest products possible! In addition, many products we carry have expiration or best-by dates, so that when your order arrives, you can confirm that your items are fully satisfactory.
10. Air-Conditioned, Super-Clean Distribution Center
ChelseaMarket.ca’s distribution center is entirely climate-controlled, which protects our products from such conditions as humidity, heat and cold. T50his level of quality control is utilized by ChelseaMarket.ca to ensure product effectiveness for the customer. In addition, we follow Good Manufacturing Practices (GMP) and we are HACCP (Hazard Analysis and Critical Control Point) Compliant.